Shipping Policy
At Clairely Amazing, we carefully prepare and package every order to help ensure it reaches you safely. Please review the following information regarding order processing, shipping, tracking, delivery, and international orders.
Order Processing
Orders are typically processed and shipped within 1–3 business days.
During periods of high order volume, processing may take up to 4–5 business days.
Processing times do not include weekends, holidays, or carrier transit time. Once your order has shipped, you will receive tracking information when available.
Shipping & Delivery
Delivery times vary based on the destination, shipping carrier, and service used.
Once your order has been transferred to the shipping carrier, delivery estimates are provided by the carrier and are not guaranteed. Weather conditions, carrier delays, peak shipping periods, and other circumstances outside of our control may affect delivery.
We always make every effort to process orders promptly so they can begin their journey to you as quickly as possible.
Tracking Your Order
Tracking information will be provided once it becomes available for your shipment.
Please allow time for tracking information to begin updating after your order has shipped. Carrier tracking systems may not update immediately after a shipping label or tracking number is created.
If you have questions or concerns regarding your tracking information, please contact us at hello@clairelyamazing.com.
Signature Required for High-Value Orders
For added security, orders valued at $300 or more require a signature upon delivery.
This requirement helps protect high-value shipments and cannot be waived once the order has shipped.
Please make sure your shipping address is accurate and that someone will be available to sign for the package when required.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your shipping information before completing your purchase. If you notice an error after placing your order, contact us as soon as possible at hello@clairelyamazing.com.
We cannot guarantee that an address can be changed once an order has entered processing or has been transferred to the shipping carrier.
Lost, Delayed, or Damaged Packages
While we take care to prepare and package orders securely, shipping carriers are responsible for packages while in transit.
If your package is lost, significantly delayed, arrives damaged, or experiences another delivery issue, please contact us at hello@clairelyamazing.com so we can review the shipment and determine the appropriate next steps.
Depending on the circumstances, Clairely Amazing may need to work directly with the shipping carrier to assist with a claim or investigation.
For damaged shipments, please retain all original packaging and take photographs of the shipping package, packaging materials, and merchandise. This information may be required to investigate or submit a carrier claim.
International Shipping
Clairely Amazing offers international shipping to eligible destinations.
Available shipping options, rates, and estimated delivery times are calculated at checkout based on the destination.
International shipments may be subject to customs processing upon arrival in the destination country. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country or local authorities.
Customs processing and international carrier delays may affect estimated delivery times and are outside of Clairely Amazing’s control.
Final Sale Policy
All sales are final.
Clairely Amazing does not accept returns or exchanges. We make every effort to accurately describe our merchandise and provide relevant product information before purchase.
If there is an issue with an item you received, please contact our customer support team at hello@clairelyamazing.com so we can review the matter and assist you.
Contact Us
If you have questions regarding your order, shipping, tracking, or delivery, please contact our customer support team:
hello@clairelyamazing.com
We’re happy to assist you with any questions regarding your Clairely Amazing order.